Refund policy

At Grateful Selections LLC, we want you to feel confident when you order from us. That’s why we offer a 30-day money-back guarantee on eligible purchases.

30-Day Money-Back Guarantee

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. To start a return, contact us with your order details and reason for the return. Approved refunds are issued back to your original payment method after the returned item is received and inspected.If you are not satisfied with your purchase, you may request a return within 30 days of receiving your order. To start a return, contact us with your order details and reason for the return. Approved refunds are issued back to your original payment method after the returned item is received and inspected.

Seed & Clone Brew is covered by our 30-day money-back guarantee. If you are not satisfied, contact us within 30 days of delivery to request a return or refund review.

To help us process your request quickly, please include:

• Your full name

• Order number

• Date of purchase

• A brief explanation of the issue

Items must be returned in the condition received unless the product arrived damaged or there was an issue with the order. If your item arrives damaged, defective, or incorrect, contact us as soon as possible so we can make it right.

Merch

Merchandise may be returned within 30 days of delivery if it is unworn, unused, unwashed, and in its original condition. Items should be returned with original tags and packaging, when applicable.

We do not accept returns on merch that has been worn, washed, damaged after delivery, or marked as final sale. If your merch order arrives damaged or incorrect, contact us promptly so we can review and resolve the issue.

Return Process

To request a return, contact Grateful Selections LLC through your contact page or support email with your order information. If your return is approved, we will provide instructions for the next steps.

Please do not send items back without contacting us first, as unapproved returns may not be accepted. Clear instructions and pre-approval are standard best practices for ecommerce refund policies because they reduce confusion and prevent lost returns.

Refund Timing

Once your return is received and inspected, we will notify you if your refund is approved. If approved, your refund will be issued to your original payment method. Please note that it may take additional time for your bank or card provider to process and post the refund. Shopify’s standard refund policy template also recommends explaining that banking timelines can add extra processing time after approval.

Non-Returnable Items

We do not accept returns on:

• Final sale items

• Gift cards

• Personalized or custom items

• Any item that is returned outside the 30-day window